Now that we are in the third week of January, it's fitting to revisit Promises Made, Promises Kept. I did this 12 minute TEDx presentation on the topic, and wanted to share it with you now.
Three weeks into the new year, are you living up to your commitments? Are you keeping score?
How often have you heard someone say, or even a business, promise that we "do what we say we will do." Nary once have I ever heard say, "we don't keep our commitments." Working with business leaders lead me to the observation that far fewer promises were being kept than made. Indeed there may even be a bit of a charade going on that the promisor and promisee (sorry terminology left over from my lawyer days creeps in periodically) never had clarity in the first place about what the promise was.